Terms of Service

Effective Date: 07/04/2026

Welcome to MainStreetPetCo.com. These Terms of Service govern your use of our website and the purchase of products from MainStreet Pet Co. By accessing our website or placing an order, you agree to these Terms.

1. Use of Our Website

You agree to use MainStreetPetCo.com only for lawful purposes and in a way that does not interfere with the website, our business, or other customers.

You must be at least 18 years old, or have permission from a parent or legal guardian, to place an order through our website.

2. Product Information

We aim to provide accurate product descriptions, images, prices, and availability information. However, errors may occasionally occur.

We may correct errors, update product details, change prices, limit quantities, or cancel orders at any time, including after an order has been submitted. If we cancel an order after payment has been taken, we will issue a refund for the cancelled item or order.

Pet product packaging, ingredients, colors, sizes, and appearance may vary slightly from the images shown online.

3. Pet Health and Safety

Information on our website is provided for general information only and is not veterinary advice.

Always follow product instructions, ingredient labels, age recommendations, and safety warnings. Consult a qualified veterinarian before using products for pets with medical conditions, allergies, dietary restrictions, or special health needs.

You are responsible for supervising your pet when using toys, treats, accessories, grooming products, and other pet supplies.

4. Orders and Payment

When you place an order, you agree that all information provided is accurate and complete.

All prices are shown in U.S. dollars unless otherwise stated. Applicable sales tax, shipping costs, and any other charges will be shown during checkout before you complete your purchase.

We reserve the right to refuse or cancel orders where we believe there may be an error, fraud, unauthorized activity, or misuse of promotions.

5. Shipping and Delivery

Delivery times are estimates and may vary due to carrier delays, weather, holidays, product availability, or other circumstances outside our control.

You are responsible for providing an accurate delivery address. MainStreet Pet Co. is not responsible for delays, lost packages, or additional costs caused by incorrect or incomplete address information supplied at checkout.

6. Returns and Refunds

Our Return Policy explains which items may be returned, how to request a return, and how refunds are processed.

By placing an order, you agree to the terms of our Return Policy.

7. Promotions and Discount Codes

Promotions, discounts, and coupon codes may have separate terms, expiry dates, exclusions, and limits.

Unless stated otherwise, promotions cannot be combined and are valid only while supplies last. We may change or end promotions at any time.

8. Intellectual Property

All content on MainStreetPetCo.com, including text, logos, graphics, images, product descriptions, website design, and branding, is owned by or licensed to MainStreet Pet Co.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.

9. User Content and Reviews

If you submit a review, photo, comment, or other content to our website or social media pages, you confirm that it is accurate, lawful, and does not infringe anyone else’s rights.

You grant MainStreet Pet Co. permission to use, display, reproduce, and share that content for marketing, promotional, and business purposes.

We may remove content that we consider inappropriate, misleading, offensive, or unlawful.

10. Limitation of Liability

To the fullest extent permitted by law, MainStreet Pet Co. will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Our total liability for any claim related to an order will not exceed the amount you paid for the product or service involved in that claim.

Nothing in these Terms limits rights that cannot legally be excluded under applicable law.

11. Privacy

Your use of MainStreetPetCo.com is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

12. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with a revised effective date.

Your continued use of our website after changes are posted means that you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.

14. Contact Us

For questions about these Terms of Service, please contact us at:

MainStreet Pet Co.
Website: MainStreetPetCo.com
Email: support@mainstreetpetco.com